Last Updated: August 25, 2026

At HandyCart, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.

Our privacy practices are intended to operate consistently with applicable UAE data-protection and consumer-protection requirements. The UAE Personal Data Protection Law establishes a framework for confidentiality, data protection, processing controls, and individual rights regarding personal data.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name

• Delivery address

• Billing address

• Phone number

• Email address

• Order details

• Payment-related information

• Communication preferences

• Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Arrange delivery of purchased products

• Confirm your order

• Contact you regarding your order

• Provide customer support

• Process payments through authorized payment providers

• Prevent fraud and unauthorized transactions

• Improve our website, products, and customer experience

• Comply with applicable legal and regulatory requirements

• Resolve disputes and enforce our terms and policies

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

HandyCart does not intentionally store complete payment card details on our own systems where payment processing is handled by an authorized third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and applicable security requirements.

4. Delivery Information

To deliver your order, we may share necessary information with our delivery and logistics partners.

This information may include:

• Customer name

• Phone number

• Delivery address

• Order reference

• Delivery instructions

We only share information reasonably necessary for the delivery and fulfillment of your order.

5. Third-Party Service Providers

We may use trusted third-party service providers to help operate our business, including providers for:

• Website hosting and e-commerce services

• Payment processing

• Shipping and delivery

• Customer support

• Analytics

• Website security

• Marketing and advertising, where permitted

These providers may process personal information on our behalf or as independent service providers, subject to applicable laws and their respective privacy policies.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep our website functioning properly

• Remember preferences

• Understand website usage

• Improve website performance

• Analyze customer interactions

• Support advertising or marketing activities where applicable

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Marketing Communications

If you have provided appropriate consent or where otherwise permitted by applicable law, we may contact you about products, offers, promotions, or updates.

You may unsubscribe from promotional communications at any time by using the unsubscribe option included in the communication or by contacting us.

We respect applicable UAE consumer-protection requirements concerning the privacy and use of consumer data for promotional and marketing purposes.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal, regulatory, dispute-resolution, and fraud-prevention purposes.

When personal information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable legal requirements.

10. Your Privacy Rights

Subject to applicable UAE law and any relevant legal limitations, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you

• Request correction of inaccurate information

• Request restriction or cessation of certain processing

• Withdraw consent where processing is based on consent

• Ask questions about how your personal information is processed

The UAE Personal Data Protection Law provides individuals with certain rights concerning their personal data, including correction of inaccurate data and the ability to restrict or stop processing in applicable circumstances.

To exercise a privacy-related request, contact us using the information below.

11. Children's Privacy

Our website is not intentionally designed to collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. International Data Transfers

Some of our service providers may process information outside the United Arab Emirates.

Where personal information is transferred or processed across borders, we will seek to do so in accordance with applicable UAE data-protection requirements and any applicable safeguards.

13. Links to Other Websites

Our website may contain links to third-party websites or services.

HandyCart is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

HandyCart

Email: [handycart00@gmail.com]

Phone/WhatsApp: [+923042088952]

Business Address: [united arab emirates]

We will review privacy-related requests and respond within a reasonable period, subject to applicable law.

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HandyCart is committed to respecting customer privacy and protecting personal information while providing a safe and reliable online shopping experience.