Terms of service

Terms & Conditions

Last Updated: August 25, 2026

Welcome to HandyCart.

These Terms & Conditions govern your use of the HandyCart website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to comply with these Terms & Conditions and applicable laws.

1. About HandyCart

HandyCart is an online retail store serving customers in the United Arab Emirates.

Business Name: HandyCart
Business Address: [YOUR UAE BUSINESS ADDRESS]
Email: [YOUR EMAIL]
Phone/WhatsApp: [YOUR PHONE NUMBER]
Trade Licence No.: [YOUR LICENCE NUMBER, IF APPLICABLE]

2. Website Use

You agree to use the HandyCart website only for lawful purposes.

You must not:

  • Use the website for fraudulent activities

  • Attempt to gain unauthorized access to our systems

  • Interfere with website security or functionality

  • Copy or misuse website content without permission

  • Submit false or misleading information

  • Use the website in a way that violates applicable laws

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen/display settings

  • Product packaging updates

  • Manufacturer changes

  • Photography or lighting

  • Product availability

Where a material error is identified, HandyCart may contact the customer to clarify the order or provide an appropriate solution.

4. Prices

All product prices displayed on the website will be presented in UAE Dirhams (AED) unless otherwise stated.

Applicable delivery charges, taxes, or other charges, where relevant, will be displayed during checkout or otherwise communicated before completion of the purchase.

5. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that HandyCart has accepted every aspect of the order where there is an obvious pricing, stock, technical, or other material error.

If an issue affects your order, we may contact you before processing or dispatching it.

6. Customer Information

You are responsible for providing accurate information when placing an order, including:

  • Full name

  • Delivery address

  • Phone number

  • Email address

  • Apartment/building/villa details where applicable

HandyCart is not responsible for delivery problems caused by inaccurate or incomplete information supplied by the customer.

7. Payment

HandyCart may offer payment methods including:

  • Cash on Delivery

  • Credit/debit card

  • Online payment

  • Other payment methods made available at checkout

Payment availability may vary by order, location, product, or other operational requirements.

8. Cash on Delivery

Where COD is available, customers agree to pay the full order amount to the delivery provider upon delivery.

Customers should not place fraudulent or knowingly unfulfillable COD orders.

Repeated refusal of legitimate COD orders may result in restrictions on future COD availability.

Additional details are provided in our COD Policy.

9. Shipping & Delivery

Delivery estimates are provided in good faith and may vary depending on location, courier operations, public holidays, weather, traffic, and other circumstances.

For complete details, please review our Shipping Policy.

10. Returns & Refunds

Returns, replacements, cancellations, and refunds are handled according to our Refund & Return Policy, subject to applicable UAE law.

Nothing in these Terms & Conditions is intended to limit mandatory consumer rights.

11. Product Safety & Usage

Customers should read and follow the product instructions, warnings, labels, and usage directions supplied with products.

For cosmetics, skincare, personal-care products, or other products where applicable, customers should follow the manufacturer's instructions and discontinue use if the product causes an unexpected adverse reaction.

12. Intellectual Property

All website content, including logos, graphics, product photography, text, designs, trademarks, and other materials, is owned by HandyCart or used with appropriate authorization unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.

13. Third-Party Services

Our website may use third-party services, including payment processors, delivery companies, analytics providers, advertising platforms, and other service providers.

Third-party services may have their own terms and privacy policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

15. Website Availability

We aim to keep the HandyCart website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access at all times due to maintenance, technical problems, security issues, or circumstances outside our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, HandyCart will not be responsible for losses caused by circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable UAE law.

17. Compliance With UAE Law

HandyCart aims to operate in accordance with applicable UAE laws and regulations, including applicable consumer-protection and e-commerce requirements.

The UAE Ministry of Economy & Tourism states that Federal Law No. 15 of 2020 applies to goods and services in the UAE, including relevant e-commerce transactions where the supplier is registered in the UAE.

18. Changes to These Terms

HandyCart may update these Terms & Conditions when necessary.

Updated terms will be published on this page with a revised "Last Updated" date.

19. Contact

For questions regarding these Terms & Conditions:

HandyCart

Email: [handycart00@gmail.com]

Phone/WhatsApp: [+923042088952]

Business Address: [united arab emirates]